Customer Support

Customer Support πŸ’–

At Oh My… we want every order, parcel, and polish to arrive as perfectly as your finished nails! If you ever need help with an order, product, or course, our support team is just a message away.


πŸ’Œ How to Contact Us

Email: ohmysalons@hotmail.com
Phone: 028 7035 6102
Address: Oh My… Nails, Tanning & Beauty, Coleraine
Opening Hours:
Mon – Sat: 9 am – 6 pm
(Sundays we’re busy doing nail art, coffee runs & family time β˜•πŸ’…)


πŸ“¦ Order & Delivery Info

We aim to dispatch all in-stock items within 1–2 working days.
Once your order has shipped, you’ll receive an email with tracking details (if applicable).
If your order hasn’t arrived within the expected timeframe, please get in touch β€” we’ll chase it faster than a top coat cure!


πŸ”„ Returns & Exchanges

If something arrives damaged or isn’t quite right, contact us within 14 days of receiving your order.
We’ll happily help arrange a replacement or refund (depending on the product).
Please note: for hygiene reasons, used nail products and tools can’t be returned unless faulty.


🧾 Training Course Support

For any Oh My… Academy course questions (kit orders, certificate queries, booking changes), simply reply to your course confirmation email or drop us a message β€” our education team will get back to you as soon as possible.


πŸ’• Need a Quick Answer?

Check our FAQ section for common questions about:

  • Shipping & delivery
  • Returns & exchanges
  • Student kits & training courses
  • Product usage & safety

✨ Thank you for supporting our small business β€” your order means the world to us! ✨
Team Oh My… x

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