Customer Support
Customer Support π
At Oh My⦠we want every order, parcel, and polish to arrive as perfectly as your finished nails! If you ever need help with an order, product, or course, our support team is just a message away.
π How to Contact Us
Email: ohmysalons@hotmail.com
Phone: 028 7035 6102
Address: Oh My⦠Nails, Tanning & Beauty, Coleraine
Opening Hours:
Mon β Sat: 9 am β 6 pm
(Sundays weβre busy doing nail art, coffee runs & family time βπ
)
π¦ Order & Delivery Info
We aim to dispatch all in-stock items within 1β2 working days.
Once your order has shipped, youβll receive an email with tracking details (if applicable).
If your order hasnβt arrived within the expected timeframe, please get in touch β weβll chase it faster than a top coat cure!
π Returns & Exchanges
If something arrives damaged or isnβt quite right, contact us within 14 days of receiving your order.
Weβll happily help arrange a replacement or refund (depending on the product).
Please note: for hygiene reasons, used nail products and tools canβt be returned unless faulty.
π§Ύ Training Course Support
For any Oh Myβ¦ Academy course questions (kit orders, certificate queries, booking changes), simply reply to your course confirmation email or drop us a message β our education team will get back to you as soon as possible.
π Need a Quick Answer?
Check our FAQ section for common questions about:
- Shipping & delivery
- Returns & exchanges
- Student kits & training courses
- Product usage & safety
β¨ Thank you for supporting our small business β your order means the world to us! β¨
Team Oh My⦠x